[Full time] Bilingual Spanish representative of the bilingual resources group Customer Service

· The Customer Care representative is the initial point of contact for clients who have requests for information on products or services avoir

· Customer care answer fundamental and general questions and promote retention by responding to the concerns of the customer in a professional and pleasant manner. They also troubleshoot product performance issues, resolve complaints from clients and process payments and refunds at the presentation of the company in a positive way.

Candidates must be eligible to work in the United States. Open to work in the morning or the afternoon shift.

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